We do not charge hidden costs, and the service fees that we charge are clearly indicated during the booking procedure to ensure that all costs are visible and accepted before you proceed with payment. We also offer discounts to the Ryanair price of flights, and we display such discounts where applicable. The same applies for add-on products and services such as seating, priority boarding, baggage, and more that are offered for a seamless flight. As you can see in the booking flow, the add-on products and services are either offered by Ryanair, by third parties, or by ourselves, and any cost is clearly displayed before purchase.
Additionally, please note that the airline may require verification of your identity before departure, which is beyond our control as an intermediary of flight tickets. This verification process, if applicable, is conducted by the airline after the booking is made and may incur a minor additional cost (usually less than 1 EUR).
According to the carrier, the verification process must be completed online before departure. Please note that opting to complete verification at the airport may result in additional charges and fees. These fees are in accordance with the airline's policies, charged directly by the airline, and are non-refundable by us.
Any costs associated with the verification process are determined and imposed by the airline. As an intermediary, we have no authority or liability regarding this process.
If any verification is required by the airline you have selected to travel with, you will be informed about it during the booking process. Please review the information carefully before completing the payment to ensure you are aware of any requirements or potential additional costs associated with the verification process.
